Terms and Conditions

Protect Our Earth: Keep It Clean and Green

The terms and conditions outlines how Terranxt Private Limited, operating as pvNXT (“we,” “us,” or “our”), collects, stores, uses, and/or shares (“processes”) your information when you interact with our services (“Services”). This includes, but is not limited to: 

Visiting our website at https://www.terranxt.com or any other website or application affiliated with us that links to these terms and conditions. 

Engaging with us through other relevant channels, such as sales inquiries, marketing activities, or events.

Questions or concerns? These terms and conditions explains how we handle your information and empowers you to make informed choices. We encourage you to review it to understand terms and conditions. If you have any questions or need further clarification, please don’t hesitate to reach out to our support team at support@terranxt.com. 

These terms and conditions govern the provision of products and services by M/s Energy Circle Private Limited (“Terranxt“), located at 3rd Floor, Tower B, KLJ Noida One, Sector 62 Noida, Uttar Pradesh – 201301, to the clean energy system buyer (“Customer”). Each party acknowledges its role in this Agreement, which encompasses all transactions between the Parties and shall be complemented by the Order Form. In the event of any conflict between this Agreement and any offer for sale from Terranxt this Agreement shall take precedence and be legally binding on both Terranxt and the Customer. 

Terranxt operates a marketplace for clean energy products and services (“Terranxt Platform”), acting as an intermediary connecting Customers and sellers (“Vendors”) to facilitate the purchase and sale of solar energy systems and related services (“Products”). pvNXT TM is a trademark of Terranxt Private Limited and/or its affiliates (“Energy Circle”), and pvNXT shall adhere to Terranxt’s Trademark Guidelines regarding the use of the Terranxt trademark. While Terranxt facilitates transactions and provides necessary liaison and coordination between users, it does not assume ownership of, nor responsibility for, any activities beyond these. 

The Customer represents and warrants that they possess the legal capacity to enter into this Agreement and authorize the construction, installation, and commissioning of the Solar Power Plant (“Solar Power Plant”) inclusive of Balance of System (“BoS”) at the Customer’s premises (“Customer Site”). Terranxt reserves the right to validate ownership of the Customer Site, and the Customer agrees to cooperate by providing all requested information and documentation.

The Customer acknowledges and agrees that: 

  • The timelines provided by Terranxt are estimates, and Terranxt shall not be liable for delays not attributable to Terranxt. 
  • All information provided by the Customer to Terranxt regarding the supply of Goods, Solar Power Plant, or services is accurate and relied upon by Terranxt for customization purposes. 
  • The Customer shall use the Solar Power Plant in accordance with the manufacturer’s specifications, and any misuse or misappropriation shall be the sole responsibility of the Customer. 

The Customer further covenants and warrants that: 

  • They have the legal capacity to provide unfettered access to Terranxt and its Authorized Vendors for execution and performance purposes, including site survey and maintenance. 
  • Necessary resources for construction, installation, operation, and maintenance of the Solar Power Plant will be provided. 
  • Terranxt is entitled to use photographs, videos, and testimonials of the Customer and Customer Site for promotional and marketing purposes. 
  • The stability of the Customer Site for Solar Power Plant installation has been validated. 

Failure to pay any invoice by the Customer shall result in liability for the outstanding amount with interest at 2% per month of delay computed from the due date until full payment is received.

Customers may cancel orders & get refund as per the terms laid out below: 

Milestone 

Payment Amount 

Cancellation & Refunds 

Order Booking on Platform 

Booking amount 

Free cancellation and 100% refund 

Purchase order accepted by vendor, final design accepted by customer and prefeasibility approval from discom received 

30% advance payment 

Within 24 hours, 100% refund 
Within 24-48 hours, 50% refund 
After 48 hours, NIL 

Material ready to be dispatched 

65% of order value 

No cancellations and refunds 

Plant commissioned 

5% of order value 

No cancellations and refunds 

To the maximum extent permitted by law, Terranxt and its affiliates shall not be liable for indirect, incidental, special, or consequential damages arising from the use of Terranxt’s services or products obtained through the Terranxt Platform. The Customer agrees to indemnify and hold Terranxt harmless from any claims arising from their use of Terranxt’s services or products. 

This Agreement shall be governed by the laws of India. Invalid provisions shall be modified to reflect the Parties’ intentions. Disputes shall be resolved in accordance with the specified procedure. Headings are for convenience only, and assignment rights are reserved to Terranxt. 

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